The discussion with Joanne and others, regarding direct
instruction versus facilitation, leads me to reflect upon my experience as a
student. I recall two instructors in particular. Joanne referenced her Calculus
class. My first undergraduate year I attended a community college, Saddleback
Community College in Mission Viejo, CA. where I took Calculus I. The lectures
were similar to my MIT OER experience where the instructor covered a lot of
intellectual ground. I do not recall his name. However, I do recall that he had
scheduled office hours, and I took full advantage. I earned an A+ in that class,
and I believe it was due to my persistence with him and his patience with me.
He was available and willing to provide extra explanation of highly complex Calculus
problems. I still have the textbook with all my markups. After the level of
effort I put into that class, I could not bring myself to sell it back to the
bookstore.
My 7th grade math teacher was Mr. Harold Johnson. Everybody
knew Mr. Johnson. Everybody loved Mr. Johnson. One of my former classmates just
announced in our Facebook group that Mr. Johnson had very recently passed away.
Dozens and dozens of his former students paid tribute, including me. Some of
his former students even traveled to attend his viewing and funeral. They
discussed his demeanor, his encouragement, his ability to explain math, his
willingness to allow us to participate, and his impact on his students’ lives.
I recall Mr. Johnson always wearing a white shirt, suit or sport coat, and tie,
adorned with chalk dust. I also recall him sitting backwards in a chair when he
was trying to explain a complex issue. When he sat like that, we all knew it
was time to listen. He was ‘old school’ but we all loved him for it. Remember
the old E.F. Hutton commercials? - “when E.F Hutton speaks, everybody listens”
or something like that. Well, in this case, it was “when Mr. Johnson speaks, we
listened”. I am kicking myself for not attending his viewing and sharing my
‘Harold Johnson’ experiences with his family and friends. I think they might
have appreciated it.
I guess my point is that the F2F instructor has a HUGE
impact upon the student’s lives. The F2F instructor is in complete control and
will make or break the class. I think this is a key difference between direct
instruction and facilitation. The distance education facilitator influences the
tenor of the class, but in a different way or from a different perspective. I
attribute some of my life’s lessons, my values, many of my internal qualities,
to my F2F teachers. My life’s successes, personally, professionally, and
academically, can be directly tied back to teachers such as Harold Johnson and
the Calc professor. For example, a career in the Marine Corps requires many traits,
personal qualities, and abilities. However, I would offer that I had learned
the majority of those intangible qualities well before I decided to join the
Marine Corps. The Marine Corps just provided me a venue to express and develop
those core attributes. The same goes for the study skills and academic
self-discipline to succeed at Naval Postgraduate School and UMUC. Furthermore,
Professor Holmberg, discusses empathy, and empathetic conversations, in distance
education. I am not disagreeing with him, but I believe there is some empathy
that may not occur outside of the F2F environment. I would offer that this may
make the distance educator’s job even more challenging, particularly for less
mature students.
If you are reading this post, I would appreciate your
thoughts.
Jeff -
ReplyDeleteThank you for a great post (and referencing it in our class discussion so I knew to go find it!).
I had something similar with a high school pre-calculus teacher. I have many fond memories of Mr. Berry. Visual associations, the way he talked, the fact the he was patient with me when calculus seemed incomprehensible. Honestly, I don't remember what grades I made in the class, but I UNDERSTOOD what he taught.
The next year I had an instructor for calculus that lacked patience and empathy. I was failing her class when I transferred to a different instructors.
These were both f2f, but the lack of connection I felt with the calculus teacher definitely impacted my desire to put the effort into the course.
So the challenge in DE becomes how to make that connection. If Mr. Berry had been teaching me online, his patience might have come through. But how would I have known about his laugh or calming demeanor? Would emoticons have been able to fill the void? I don't know, but I suspect not.
I imagine there would need to be other ways to convey that empathy and humanize the instructor. Maybe video? That would provide his voice and manners...if the quality was high enough. Maybe synchronous chats? That might provide spontaneous interactions to allow him the chance to try different examples that my brain could latch onto.
I think you are completely right. The DE educator's job definitely contains that additional challenge, to make that connection.
--Katie W.
Hi Jeff,
ReplyDeleteGreat post. Wow, you have summed up a lot of what has been going through my mind in the past few weeks. I am definitely a huge fan of distance learning, but I would not give up my undergraduate experience for anything. The instructors you speak of I can relate to, and you are right, I think they can shape the person we are and become. Beyond that was my college experience in general. The friends that I made, the experiences I had, and the discipline I learned simply cannot be replicated online.
I think what it comes down to is the relationship that is formed with the instructor and/or peers. While we can form relationships online, I think everyone can agree it is not the same. I think it should be acknowledged that these two forms of learning are not the same, and you have to weigh the pros and cons of each to decide where your priorities lie.
I agree with Katie that incorporating video may make a significant difference. While it would not be the same (I think there would not be the same level of interaction), I think we could form a better relationship with the instructor and get to know them on a deeper level.
Anyway, great post. Definitely something that has been on my mind lately!